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Privacy policy
How we handle your information
How booking, facility, and account details are used to operate BookTheCourt.
Last updated: May 11, 2026
Information we collect
- Account details such as name, email address, role, and authentication status.
- Reservation details such as facility, court, date, time, booking status, reservation name, contact email, and contact phone number.
- Payment verification details such as payment method, reference number, uploaded proof, and receipt IDs.
- Facility owner details such as facility profile, court information, operating hours, amenities, payment QR images, and shop item listings.
How we use information
- To create, verify, approve, decline, and display court reservations.
- To help facility owners manage schedules, bookings, revenue views, shops, and facility details.
- To send account verification messages and future reservation-related notifications when enabled.
- To improve reliability, prevent duplicate bookings, and keep operational records clear.
Payment proof and receipts
- BookTheCourt currently records payment references and uploaded screenshots for owner verification.
- Unless a supported payment gateway is explicitly enabled, BookTheCourt does not directly process online payments.
- Facility owners are responsible for checking payment proof before approving a reservation.
Storage and security
- We use access controls, authentication, and storage rules to protect account and booking information.
- Uploaded files such as payment proofs and facility/shop photos may be stored with the platform storage provider.
- No online system is perfect, but we work to limit access to information based on role and operational need.
Who can see booking information
- Players can view their own bookings and receipts after signing in.
- Facility owners can view reservations tied to their own courts and facilities.
- Public facility pages may show schedule availability, but reservation names are hidden from public views where privacy mode applies.
Questions about privacy?
Contact us if you need help with account data, reservation details, or uploaded proof records.